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International Student Support Program (ISSP)

Did you know UCLA partners with Morneau Shepell to offer the International Student Support Program (ISSP)? International degree students may contact a Support Advisor at any time (24 hours a day, seven days a week) to receive immediate support or schedule an appointment for the future. International Support Advisors speak your language and understand your culture, including unique challenges you may face while studying in the United States. This program is free and confidential within the limits of the law. No one will know you have reached out unless you choose to tell them.

How to access the program. You can access articles, tools, resources, and a Support Advisor anytime, anywhere. Call, chat, or browse for resources and advice:

  • Download the free My SSP app from the Apple or Android app store
  • Visit the website us.myissp.com
  • Dial 1.866.743.7732 if calling from North America or dial 001.416.380.6578 if calling from outside North America

Questions or Feedback?
If you have any questions about the International Student Support Program (ISSP), please email feedback@caps.ucla.edu or dciss.projects@saonet.ucla.edu.

Insurance Plan Updates for Visiting Scholars and Non-Degree Students

UCLA’s Graduate Division, The Academic Personnel Office (APO), and the Dashew Center (DCISS) have agreed with Garnett-Powers Insurance Agency to offer a 3 plan insurance option for UCLA’s Visiting scholars and Non-degree students. All 3 options are compliant with J-1 visa regulations. Details can now be found on the Garnett-Powers website: http://clients.garnett-powers.com/vs/ucla/. These insurance options are not applicable to Postdocs, UCLA Employees eligible for UCLA Medical Benefits, and Degree Students.

Recent Increase in Reported Fraud

There has been a recent increase in reports of fraud involving individuals posing as immigration and tax officials requesting personal and bank information from non-residents in the U.S. Please remember that the Dashew Center, Internal Revenue Service (IRS) and U.S. immigration officials will never request credit card, Social Security or banking information over the phone. Refer to the U.S. Citizenship and Immigration Services and Federal Trade Commission websites for tips on how to avoid scams or to report any instances of fraud. Please report any instances of tax phishing to the IRS.

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